The team offered great customer service, quick response time and made the ordering process from sample request down to the final ordered product so easy. The samples we were sent were shipped quickly and the quality was amazing. We are so pleased with our final water bottle order.

From the outset, Tom James provided exceptional support and demonstrated the highest level of professionalism throughout the process. The products were delivered promptly, and I am thoroughly impressed with both their quality and design. The entire experience was seamless and exceeded my expectations. I would not hesitate to recommend Tom James and the company to anyone seeking outstanding service and premium products

Great quality items with quick turnaround. Lucy Brown was great in handling all requests and always gave prompt replies. Thank you!

We had a last minute order and needed delivery within 5 days. Tom James, Senior Sales Account Manager GB, was exceptionally helpful and supportive. The whole process was friction and pain free from start to finish and as a result we are very happy customers. Many thanks, Tom!

Excellent service, and great products

I recently ordered printed thermal cup for a corporate event from Flashbay, and after being let down by a previous supplier. I must say, Flashbay’s efficiency and customer service were truly outstanding. From the moment I placed my order to the delivery, everything was seamless and professional. A special shoutout to Nicholas, our sales account manager, who was absolutely fantastic. His responsiveness, expertise, and dedication to ensuring our satisfaction made the entire process smooth and enjoyable. Nicholas went above and beyond to understand our needs, provide tailored recommendations, and keep us informed throughout the production and shipping stages. His professionalism and friendly demeanour truly set the standard for excellent customer service. The ordering process was straightforward, and their team provided clear communication every step of the way. The quality of the printed merchandise exceeded my expectations—vibrant colours, crisp designs, and durable materials. It was evident that Flashbay take pride in their work. What really stood out was their customer service. Whenever I had a question or needed assistance, their team was quick to respond with helpful and friendly support. They went above and beyond to ensure that my order met all my specifications and was delivered on time. I highly recommend Flashbay for anyone looking for high-quality printed corporate merchandise. Their efficiency, attention to detail, and exceptional customer service make them a top choice for all your branding needs. Five stars without hesitation!

Max was prompt in answering emails and helpful with the transaction. Your sample presentation is very impressive. The entire process was very easy. He sent me samples that I received within days. We were able to order and the entire transaction only took about a week and that was getting samples, choosing what I wanted and receiving the item. I had prayer. I've previously been researching the items and because it was for a very specific need, not a promotional item. I wanted it to be a quality item and but the one I chose from your company absolutely is and also considering cost. It was well within our budget and also cheaper than what I've found previously for much less of a quality item sold by others.

Delighted with our branded coffee cups, the quality is excellent and at such a great price! We received a sample of the cup before we decided to order which was a great touch! Ruari was extremely helpful, very efficient and deserves 5 stars for the customer service we received.